If your product is defective within 30 days from original delivery date, please contact firstname.lastname@example.org for a return authorization (RMA). When contacting Customer Service, please be sure to include the following:
- Order number
- The product you wish to return
- Reason for return (Please specify)
- If the product has been opened
- Would you prefer a refund or an exchange (we cannot guarantee availability)
Please take note that return shipment is the buyer's responsibility as per our Orders and Returns Policy which you can view here: https://www.dailysale.com/orders-and-returns
If you receive any product that is damaged, then you must notify us within 5 days of receipt and follow the return procedures above.
Returned items must be new and unused, in the original packaging. Any item returned that is not in resalable condition, may be rejected.
For Devices/Gadgets: Kindly please make sure that no password has been set on the device or have it restored to its factory setting. Please package it well, so no damage or cracked screen may happen during transit.